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Refund Policy

In the event you do not like the meals you have consumed, Foodizm will refund you the money of the balance meals ONLY. Also, on receiving money from you for your meal plan, should we face any logistical issues in delivering the meal to you and in the absence of an alternate method of delivery, we shall refund you the money. A cheque of the balance / refundable amount will be couriered to you. Please note that refunds made against Credit Card payments will be made after adjusting the charge levied to us by PAYU.

Cancellation & Return Policy

Once the meal is delivered, it cannot be cancelled or returned to us and will be considered charged. In the event you wish to cancel / reschedule a meal, kindly notify us 24 hours in advance or latest by 2 PM for the delivery of the following day. Failing to notify as mentioned above, your meal will be charged.

Shipping/Delivery Policy

At the present moment, we only use Dabbawallas for delivering our meals to you. We deliver ONLY in Mumbai from Colaba to Borivali and some areas in Powai and Sion. We always confirm the delivery address with the Dabbawallas prior to taking any orders. There is a per tiffin delivery charge that we have to pay them, which initially is collected from you at the time of placing the order.